Thank you for visiting FriskyShoes.com. We have found that many of our customers have the same questions. Therefore, to assist you, we are providing the most frequently asked questions as well as the answers. We hope this makes your online visit more friendly and informative and we hope to see you in the wholesale store soon.
Q. Can I split my cases?
A. At FriskyShoes.com, We intend to satisfy all potential buyers, unfortunately, we DO NOT split cases. You have to buy a case of the same color and style, with assorted sizes.
Q. Are the prices listed per pair or per case?
A. The prices listed on the website are per pair, not per case.
Q. What days are you open and what are your business hours?
A. FriskyShoes.com is available for on-line orders 24 hours a day seven days a week ready to receive and process your orders. Our office hours are:
Monday - Thursday: 9am to 6pm (Eastern Time)
Friday: 9am to 4pm (Eastern Time)
Saturday & Sunday: Closed
Q. Are the shoes at FriskyShoes.com current styles?
A. FriskyShoes.com imports current merchandise the same styles you can find in the leading department stores. We purchase merchandise that is exclusive for FriskyShoes.com. We also purchase current season closeouts as well as styles that are closeouts from last year. All of the shoes at FriskyShoes.com are an excellent value. Our close out prices are always significantly below regular wholesale prices.
Q. Are the shoes are used or seconds at FriskyShoes.com?
A. No. FriskyShoes.com does not stock seconds or factory irregulars. All the shoes at FriskyShoes.com are new and are in original cases.
Q. What different methods of payment do you accept?
A. FriskyShoes.com accept all major credit cards, Wire Transfers, Money orders and Certified checks.
Q. What is the shipping method that is used?
A. FriskyShoes.com uses UPS to ship their packages.
Q. Do you ship merchandise outside of the U.S.?
A. Yes, FriskyShoes.com operates on a worldwide scale, and we would be happy to ship our goods to any desired destination.
Q. What are the shipping costs to merchandise shipped outside of the U.S.?
A. FriskyShoes.com, calculates shipping costs for International Shipments, based on the rates that they receive from UPS. Rates are calculated based on Actual Gross Weight, and Dimensional Weight
Q. Do I pay the duties and taxes for shipments sent internationally?
A. FriskyShoes.com, is not responsible for the duties and taxes for international shipments. The customer assumes all responsibilities for payments for duties and taxes on overseas shipments.
Q. How many colors are in one case (12, 18, and 36) pairs?
A. Usually in one case there are between 1-3 colors, though in certain circumstances alternative arrangements can be made.
Q. Do you stock special sizes?
A. At FriskyShoes.com We aspire to satisfy all potential buyers and can supply according to demand. We are able to obtain shoes in both large sizes and regular sizes.
Q. How long will it take before the merchandise is shipped?
A. At FriskyShoes.com we ship our shoes within three to seven days of receiving the payment. (Same day shipping available for an additional charge.)
Q. How often do you receive new styles?
A. At FriskyShoes.com New styles are received on a daily basis. They are posted straight on to the Internet for our customers to view and order.
Q. What is FriskyShoes.com return policy?
